Privacy Policy

Introduction and Effective Date

This Privacy Policy explains how Spinanga collects, stores, uses, and shares personal information when you visit our website or use our services. This policy is effective as of 1 January 2026 and was last updated in 2026. By registering an account or using Spinanga, you acknowledge that you have read and understood the practices described below.

Information We Collect

When you create an account with Spinanga, we collect information such as your name, date of birth, email address, postal address, phone number, and payment details necessary to verify your identity and process transactions. We also automatically collect technical data including your IP address, device type, browser information, and gameplay activity. Additional information may be collected during identity verification checks required for responsible gambling and anti-fraud compliance.

Cookies and Tracking Technologies

Spinanga uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and improve site functionality. These technologies also help us understand how visitors interact with our platform through analytics tools that measure traffic patterns and feature usage. You can manage or disable cookies through your browser settings, though this may affect certain site functions.

Analytics and Performance Tracking

We use third-party analytics services to monitor site performance, understand player behaviour, and improve our games and promotions. These tools may collect data such as pages visited, time spent on the site, and interaction patterns. This information is generally aggregated and used to enhance the overall user experience rather than to identify individuals directly.

How We Use Your Information

Spinanga uses collected data to operate your account, process deposits and withdrawals, verify your identity, prevent fraud, and comply with regulatory obligations. We may also use your information to send you promotional offers, service updates, or important account notifications, subject to your communication preferences. Data may further be used internally to improve game design, customer support, and platform security.

Sharing Data with Third Parties

We may share your personal information with trusted third-party service providers who assist with payment processing, identity verification, fraud prevention, customer support, and marketing analytics. These processors are contractually required to handle your data securely and only for the purposes specified by Spinanga. We do not sell personal information to unrelated third parties for their own independent marketing purposes.

Data Storage and Security

Spinanga implements administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse. Data is stored on secure servers, with access limited to authorized personnel who require it to perform their duties. While we take reasonable measures to protect your information, no system can guarantee absolute security.

Your Rights to Access and Delete Data

You have the right to request access to the personal information Spinanga holds about you, as well as to request corrections or updates where information is inaccurate. You may also request deletion of your account data, subject to any legal or regulatory retention requirements related to gambling activity and financial records. Requests can be submitted through your account settings or by contacting our support team.

International Data Transfers

As Spinanga works with service providers located in different jurisdictions, your personal information may be transferred and processed outside of Australia. Where such transfers occur, we take steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy standards, including principles consistent with GDPR where relevant.

Updates to This Privacy Policy

Spinanga may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any material changes will be communicated through the website or via direct notification to registered users. We encourage you to review this page regularly to stay informed about how we handle your personal information.